Privacy Policy & Returns

Pauline's Hair Policy

We guarantee our hair not to matte. If there is a problem, hair must be returned within 5 days. Guarantee is voided if hair has been colored or permed. We do not cover any stylist cost.

Natural colors will vary.


You may return your hair within 5 days of purchase as long as it is in the original condition as sold. If you have cut it, colored it or permed it, you may not return it for a refund. No exceptions.

Contact Us

Feel free to contact us if you have any questions regarding our policies.